Grampians Health is very excited to be launching the new Consumer Partnership Framework. This Framework has been developed with and for consumers from the Grampians region.
The Framework is a standardised and overarching guide to support consumer engagement across the organisation. The framework recognises the importance of understanding the community perspective in relation to their healthcare needs, preferences, experiences, and priorities.
We acknowledge the importance of empowering consumers to understand and make informed decisions about their own health and healthcare. We will offer opportunities for the consumer voice to be heard across all levels of the organisation.
The framework demonstrates our willingness to engage purposely with consumers to achieve improved healthcare experiences and health outcomes for our community.
If you would like further information or have any questions you can contact the Grampians Health Quality team via GHQuality@bhs.org.au
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