Our Disability Liaison Officers work with health care teams to provide safer, accessible, and more inclusive care during hospital admissions and outpatient clinic appointments, with the aim to minimise the negative impacts of illness and hospitalisation. The goal of the Disability Liaison Office is to support individuals who identify as having a disability and who are accessing, or require assistance to access Grampians Health.

About our Disability Liaison Officers

What to expect from our Disability Liaison Officers?

Depending on your location, our Disability Liaison Officers will provide you and your healthcare team with support via your preferred method of contact.

 

How can the Disability Liaison Officers assist you?

  • Identify and address barriers that may be preventing you from accessing Grampians Health.
  • Work with you to develop a ‘Disability Care Plan’, and assist with the implementation of adjustments and/or strategies for hospital admissions or outpatient appointments to provide a better experience.
  • Work alongside your hospital care team to assist them with understanding your social, environmental, emotional, communication, and sensory adjustments.
  • Act as a point of contact between families, health professionals, disability providers, support coordinators, and therapy teams for inpatient and outpatient services.
  • Work with your NDIS Support Coordinator to support discharge planning.
  • Attend outpatient appointments at Grampians Health with you to assist you with understanding the medical information given to you.
  • Provide generalised advice about the National Disability Insurance Scheme (NDIS).

NDIS Services

Grampians Health Ballarat is the proud provider of a variety of services for NDIS participants. Please visit the individual service website for more information about the services provided:

Contact Details

For further information, please contact:

Disability Liaison Office: DLO@gh.org.au or 0428 843 695 (Ben) or 0448 086 239 (Jessica)

Disability Action Plan

To view our Disability Action Plan

Click here

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